Independent Selling
How do I sell as an independent seller?
Create an account, then list your items by uploading photos, adding descriptions, setting your price, and indicating your returns policy. Our team pre-screens all listings for authenticity before they go live. Once approved, your item will be...
When will I receive payment for my independent sale?
We hold payment to you until the buyer marks the item as received or shipping tracking confirms receipt with the buyer's signature. We allow 7-14 days for returns depending on your seller status. Once the return period passes, we will deduct the...
Do I have to accept returns as a seller?
It depends on your seller type: Professional sellers (businesses or those who regularly sell as trade) are legally obliged to accept returns within 14 days. Private sellers (individuals selling personal items) can choose whether to accept returns...
What if a buyer wants to return their purchase?
If you're a professional seller, you must accept returns within 14 days of buyer receipt. The buyer is responsible for return shipping costs unless the item is faulty or not as described. If you're a private seller with a no-returns policy and the...