HEWI logo
HEWI logo

All articles

How do I return an item?Updated 5 months ago

To return an item, visit the buying section of your account and find the appropriate order, then request a return. You have 14 days after the delivery date to request a return (if the seller accepts returns). The item must be unworn, unused, not damaged, with all 'Do Not Remove' tags intact. Package the item securely to minimize damage risk. Unless the product is faulty or not as described, the buyer is required to meet the cost of returning the product. It is your sole responsibility to ensure safe return - we encourage using tracked and insured delivery services.
Was this article helpful?
Yes
No